Project DeLorean: A promising solution to the Veteran benefits take-up gap through an intentional outreach model
The “take-up gap” describes the disparity between individuals eligible for social support programs and those who ultimately receive benefits. This challenge is especially pronounced among Veterans, who often face barriers such as complex bureaucracies, stigma, and lack of awareness. Project DeLorean, initiated by Veterans Services of the Carolinas (VSC) under Asheville Buncombe Community Christian Ministry (ABCCM), addresses this gap through a strategic and personalized outreach model to connect high-need Veterans