The Five Pillars of Social Care Infrastructure
We often think of infrastructure as physical structures that keep a society running, like highways, railways, and water pipes. However, some of the most vital systems in our lives are less noticeable. The system that connects people in need with the support they qualify for, we call this social infrastructure: Social infrastructure = systems that organize and manage complex health and human service referral systems, eligibility criteria, and financial compensation
Designing Better Health & Human Services Networks
Key Takeaways from NNSI’s June 2025 Convening in Chicago
What We Learned from Listening to People Seeking Help in America
By Courtney Kim Each year, nearly half of Americans across the nation experience material hardship—food insecurity, housing instability, or a lack of access to healthcare. Yet only a fraction of those in need ever receive help from social service agencies. What accounts for this gap? Researchers at the Northwestern Network for Social Impact (NNSI) set out to investigate by listening directly to individuals’ experiences with seeking help in America. By
Understanding How Social Impact Networks Collaborate: Three Toolkits That Light the Way
By Matilda Le Collaboration is at the heart of solving today’s most pressing social challenges – but effective collaboration doesn’t happen by accident. Here at NNSI, we are working in collaboration with researchers from the University of Illinois at Chicago to better understand how social impact networks design their activities and drive lasting impact. Social impact networks are defined as groups of organizations that come together around a shared purpose,
Letting Go to Grow: How Programmatic Asset Transfers Strengthen Nonprofit Impact
By Courtney Kim What happens when a program outgrows its original home, or when an organization’s priorities evolve, leaving successful programs in need of new champions? This is a challenge that many nonprofit leaders face, especially today as organizations navigate a turbulent funding environment and work to right-size their operations. A recent article by the Network for Nonprofit and Social Impact (NNSI) Lab in Stanford Social Innovation Review explores a
Project DeLorean: A promising solution to the Veteran benefits take-up gap through an intentional outreach model
The “take-up gap” describes the disparity between individuals eligible for social support programs and those who ultimately receive benefits. This challenge is especially pronounced among Veterans, who often face barriers such as complex bureaucracies, stigma, and lack of awareness. Project DeLorean, initiated by Veterans Services of the Carolinas (VSC) under Asheville Buncombe Community Christian Ministry (ABCCM), addresses this gap through a strategic and personalized outreach model to connect high-need Veterans