#SystemsofCare

#SocialCareSeries Breaking Down Barriers: Understanding Formal Barriers to Accessing Social Services

Millions of Americans struggle to meet basic needs such as food, housing, and healthcare services each year. However, only a small fraction of those in need receive help from government and non-profit agencies. Why is this the case? Researchers at the Northwestern Network for Social Impact (NNSI) have found that the pathway from fulfilling needs to receiving assistance is not straightforward. Numerous barriers prevent individuals from accessing formal support channels—structured

The Five Pillars of Social Care Infrastructure

We often think of infrastructure as physical structures that keep a society running, like highways, railways, and water pipes. However, some of the most vital systems in our lives are less noticeable. The system that connects people in need with the support they qualify for, we call this social infrastructure: Social infrastructure = systems that organize and manage complex health and human service referral systems, eligibility criteria, and financial compensation

Project DeLorean: A promising solution to the Veteran benefits take-up gap through an intentional outreach model

The “take-up gap” describes the disparity between individuals eligible for social support programs and those who ultimately receive benefits. This challenge is especially pronounced among Veterans, who often face barriers such as complex bureaucracies, stigma, and lack of awareness. Project DeLorean, initiated by Veterans Services of the Carolinas (VSC) under Asheville Buncombe Community Christian Ministry (ABCCM), addresses this gap through a strategic and personalized outreach model to connect high-need Veterans

Redefining Success in Veteran Referral Networks: The Trajectories of Care Metric

By Matilda Le Assessing the effectiveness of veteran referral networks has traditionally focused on the volume of services provided, but this approach overlooks the crucial question: Are these services truly enhancing client outcomes in the long run? The Trajectories of Care (ToC) metric, developed by NNSI researchers, offers a solution by providing a more client-centered evaluation of how veterans navigate care networks and how their needs evolve. In this interview,

Sending a message the old-fashioned way: placing a letter into a vintage mailbox.

Future Directions for Addressing Social Determinants of Health

It’s election season, and the stakes feel higher than ever. For those of us in the social impact space, these moments could define our work. As our nation debates priorities and policies, staying informed and advocating for progress in addressing social and health issues is more critical than ever. The decisions made over the next few months will ripple through our communities for years to come, and it’s on us

PAServes: Bridging Support for Military Families

PAServes is a pioneering initiative that has been a beacon of hope for military-connected individuals for the past eight years. Supported by local philanthropy and the Veteran’s Administration, PAServes has a robust network of 69 provider organizations, including VA medical centers, veteran-serving organizations, and community-based groups. This network addresses many critical needs, such as food insecurity, employment assistance, medical care, and social isolation. Over five years, PAServes has served over