Teaching Tools

Introducing Implementing and Evaluating HHS Referral Networks: A Companion Guide to Bridges to Resolution

Bridges to Resolution highlighted that even a well-designed HHS Referral Network can become a “Bridge to Nowhere,” a system that screens for needs but can’t actually deliver on them. That risk exists because of the gap between social need and healthcare service delivery. The two areas are deeply intertwined, yet the agencies that provide health and human services operate as a fragmented system. As millions of Americans struggle to meet

Introducing The Health and Human Services Referral Systems’ Measurement and Evaluation Playbook

Data is everywhere. The volume of data created by our interactions with technology is growing exponentially. In fact, it’s estimated that in 2026, 658,000,000 TB of data will be generated every single day. Health and human service networks are no different. From case creation to referral acceptance, each step in the process generates a data point that can be captured, analyzed, and evaluated. This creates a problem. Often, referral networks

Introducing the NNSI Resource Directory

By Matilda Le After months of hard work, we are excited to announce that the NNSI Resource Directory is officially live. This is a comprehensive database where you can access any work produced by NNSI faculty, students, researchers, and alumni, featuring four types of resources spanning ten categories. Through this directory, we offer a one-stop platform for academic researchers, nonprofit leaders, or anyone looking to deepen their understanding of social

SEAOHUN Sustainable Networks

View the Resource By Michelle Shumate In this keynote, Professor Shumate describes how to make networks more sustainable. She identifies familiar crossroads moments that all networks face and addresses the questions networks should answer when they enter a crossroads moment. The keynote ends with a discussion of how the governance of international networks can make them more or less sustainable over time.

Pathways Mapping a Theory of Change

View the Resource By Michelle Shumate In this view-on-demand mini-class, Professor Shumate introduces pathways mapping, a tool to help networks understand their theory of change. Network leaders will learn about the elements of a theory of change and then use the tools of backward design to help them generate their theory of change.

The Expansion of Coordination and Navigation Systems: What Do Veteran Collaboratives Need to Know

View the Resource By Michelle Shumate, Gilly Cantor, Nick Armstrong, Megan Andros In this view-on-demand webinar, produced by the Institute for Veterans and Military Families, key veteran leaders describe how the landscape of care coordination is changing and what veterans organizations should do to take advantage of these changes. Professor Shumate introduces care coordination and the incomplete timeline of policy related to care coordination.