• As shown in our previous blog, “Understanding and navigating saturated referral landscapes,” the number of navigation systems is exploding. But, not all navigation systems are created equal. In this blog, we evaluate four common navigation designs and inspect the implications of each respective design. Recall from our last blog: Navigation systems are organizational arrangements designed to support individuals in locating and obtaining valuable benefits, programs, and services. These Navigation systems
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    Finding and accessing help can be daunting. Individuals in need must figure out where to start, who to ask for help from, and how to go about receiving that help. Navigation systems have recently been introduced as a solution to aid these individuals in overcoming these barriers. Navigation systems are organizational arrangements designed to support individuals in locating and obtaining valuable benefits, programs, and services. In other words, navigation systems
  • View the Resource By Elisa J. Gordon, Jefferson J. Uriarte, Jungwha Lee, Raymong Kang, Michelle Shumate, Richard Ruiz, Amit K. Mathur, Daniela P. Ladner, Juan Carlos Caicedo Hispanic patients receive disproportionately fewer living donor kidney transplants (LDKTs) than non-Hispanic Whites (NHWs). The Northwestern Medicine Hispanic Kidney Transplant Program (HKTP), designed to increase Hispanic LDKTs, was evaluated as a nonrandomized, implementation-effectiveness hybrid trial of patients initiating transplant evaluation at two intervention and
  • View the Resource By NNSI Editorial Team This quiz is designed to help networks discover their theory of change type. Five possible types are project, policy, catalyst, learning, and systems alignment.
  • In this last installment of NNSI’s #SystemsofCare series, we interviewed Yuri Cartier, a research associate at Social Interventions Research and Evaluation Network at the University of San Francisco California, and an expert on referral technologies. Cartier’s research includes studying the dimensions of navigator systems and community referral technologies. Cartier has reviewed these technology platforms in her research and published reports on the implementation of these platforms. This interview can help
  • In NNSI’s #SystemsofCare series on referral networks, we have described the different technologies that support inter-agency referrals and how organizations have implemented them. In this post, we look at the humans that make referral navigation happen. What do employees do at referral networks’ coordination centers?  In this article, we interview Hunter Russ, a navigation specialist with Veteran Services of the Carolinas. Veteran Services of the Carolinas (VSC) assists Veterans and