View the Resource By Joshua-Paul Miles, Marwa Tahboub, Zachary Gibson, Michelle Shumate The COVID-19 pandemic created massive disruptions across society. These disruptions put into focus integrated social service referral networks’, hereafter systems of care, ability to be resilient in times of crisis. This research examines 11 systems of care across the United States. The researchers compare network performance before and immediately following the emergence of the COVID-19 pandemic using quantitative

Wicked problems are much like board games. Board games can look wildly different, but their inherent underlying premise–the nature of what it means to be a ‘board game’–stays largely the same. Wicked problems are classified by their multi-dimensionality, complexity, and inherent lack of solution. Like board games, wicked problems come in all shapes and sizes, but the inherent complexity of their nature–the nature of what it means to be a

View the Resource By Michelle Shumate, Shaun M. Dougherty, Joshua-Paul Miles, Anne-Marie Boyer, Rong Wang, Zachary M. Gibson, Katherine R. Cooper Increasingly, scholars and practitioners are interested in evaluating the effectiveness of interorganizational networks. We use a configuration approach to study network effectiveness. This research is a mixed-method study of 26 education networks in the United States. We measure network effectiveness by comparing 4th-grade literacy, 8th-grade literacy, and high-school graduation

Today’s nonprofit landscape is full of social impact networks– but not all of them are effective. Even if a network is making a difference in their community, there is always room for growth. In a landscape saturated with networks addressing a plethora of wicked problems, communities want to see impacts that are beneficial and substantive. When a network engages in high-impact practices, their operations thrive. High-impact networks have strong theories

Every day, we are confronted with problems–small and large scale. Design thinking provides a systematic approach to solving these problems. Formally, design thinking refers to the diverse and interrelated approaches, techniques, and tricks to scientifically addressing the problems we face individually and collectively.  This blog is dedicated to understanding the connection between design thinking and wicked problems. Wicked problems are problems without a singular cause or an immediate solution. They

We all care about our health, and when things go wrong, we typically blame some combination of bad genetics, risky lifestyle choices, and limited access to medical care or medical resources. Our social environment is a major factor in the relative outcome of our health.  Environmental factors and social factors that influence health outcomes are called the social determinants of health. The link between the state of our social environment