View the Resource By Zachary Gibson, Mariana Escallon-Barrios, Joshua-Paul Miles, Catherine Annis, Julia Carboni, Karen Smilowitz, Gilly Cantor, Nicholas Armstrong, Michelle Shumate Multi-service coordinated care networks are thought to improve access to care and accountability for human service organizations by centralizing knowledge management and referring clients to appropriate providers. The researchers investigate these referral networks’ performance by examining their accuracy at routing clients to the correct provider, their efficiency in

In this blog, the NNSI team untangles a new tip for network instigators: Fiscal Sponsorship. This tip, like all the “Tips & Tools for Network Instigators,” is straight out of  Michelle Shumate and Katherine R. Cooper’s book, Networks for Social Impact. Fiscal sponsorship is a resource management technique for new networks that allow networks to operate as a program of another organization, delaying the need for them to have their

In their book, Networks for Social Impact, Michelle Shumate and Katherine R. Cooper provide tips and tools on the best ways to set up a network. When creating a network, it is essential that all major actors–relevant leaders, organizations, and existing collaborations–are included in the network. If a critical actor is left out of the network, this results in 1) the duplication of service efforts by both the network and

“The only way to teach people how to truly do it and do it the right way, is to get those ingredients and kitchen tools in front of them and in their hands to use” – Wolfgang PuckLearning to design and manage networks for social impact effectively is a lot like learning. And one of the most important things in both cooking and in network leadership is using the right

View the Resource By Jennifer Ihm, Michelle Shumate The contemporary media environment transforms the organization-volunteer relationship by attenuating the formation of organizational belonging, often thought to be the result of direct interactions and face-to-face meetings. We examine and compare factors that influence offline and online volunteering. We investigate the ties for communicating about volunteering that bind individuals to nonprofit organizations (NPOs) and the ways that multiple levels of identification influence

Referral technologies are a rapidly increasing and adapting addition to care operations in the United States. Not only are present technologies constantly updating and adapting their practices, but new platforms are implemented into the care continuum on an ongoing and rolling basis. In 2019, Yuri Cartier, Caroline Fichtenberg, and Laura Gottlieb produced a comprehensive review of the present nine primary community resource referral platforms in their publication, “Community Resource Referral