#SystemsofCare

#SystemsofCareInsights: Accepting Tradeoffs and Capitalizing on Nuance (2/3)

Accepting Tradeoffs: Effective coordinated care networks require numerous moving parts to work together. Managers of these systems must acknowledge the inevitability of issues in their systems. When things go off course, it’s essential to recognize tradeoffs. Some metrics can be optimized at the expense of others. One of the main tradeoffs discovered by researchers in the IBM report is the interplay between accuracy versus efficiency. For coordinated care networks, better

#SystemsofCareInsights: Beyond Network Effectiveness (1/3)

Systems of care allow clients to seamlessly receive care from multiple health and human service providers. They improve access to care and encourage accountability for health and human services organizations. Systems of care are defined as referral systems across health and human service agencies supported by technological capital (e.g., community referral technologies, updatable resource directories) and human capital (e.g., community health navigators, call center operators, social workers). The implementation of

Introduction to Systems of Care

View the Resource By Michelle Shumate This introductory video provides information about systems of care or networks designed to connect individuals experiencing material hardship with the resources they need. The video describes why coordinated service delivery is essential and the key elements of its design. It ends with several examples of coordinated care systems across the United States.

Improving Evaluation to Address Social Needs

View the Resource By Michelle Shumate The Leveraging Integrated Networks in Communities (LINC) to Address Social Needs Act, currently before Congress, addresses the lack of coordination between social service and health organizations. Through public-private partnerships, it offers states and regions incentives to use technology to equalize access to essential services. Section 3 of the proposed legislation focuses on evaluation, requiring the U.S. Comptroller General to assess service provider networks based on

Beyond Network Effectiveness: The Case for Network Efficiency and Accuracy

View the Resource By Zachary Gibson, Mariana Escallon-Barrios, Joshua-Paul Miles, Catherine Annis, Julia Carboni, Karen Smilowitz, Gilly Cantor, Nicholas Armstrong, Michelle Shumate Multi-service coordinated care networks are thought to improve access to care and accountability for human service organizations by centralizing knowledge management and referring clients to appropriate providers. The researchers investigate these referral networks’ performance by examining their accuracy at routing clients to the correct provider, their efficiency in

Facts and Flux: An Updated Review of Active Referral Technologies

Referral technologies are a rapidly increasing and adapting addition to care operations in the United States. Not only are present technologies constantly updating and adapting their practices, but new platforms are implemented into the care continuum on an ongoing and rolling basis. In 2019, Yuri Cartier, Caroline Fichtenberg, and Laura Gottlieb produced a comprehensive review of the present nine primary community resource referral platforms in their publication, “Community Resource Referral